WebThe quickest and easiest way to contact us. Monday - Friday. 08:00 - 18:00. By phone 0800 800154. Available 24/7. Free from UK landlines. WebChoose your product and log in to our troubleshooter to report your problem. Our troubleshooter will run tests to identify the cause of the problem and explain how to fix it. If the problem can’t be fixed online you'll be able to arrange an engineer visit. Broadband. … BT is one of the UK's largest telecommunications and network … How to retune channels on BT TV; BT TV recording losses and TV guide changes; … Welcome to BT’s official support community. If you run into difficulties or …
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WebJun 18, 2024 · I'm sorry you've been given incorrect info, the 0800 800 151 number is for reporting landline issues. If you have a broadband fault it's 0800 800 150 that you'd need to call. You can also r aise a fault on BT.com via this link. If you're asked to key in a telephone number ignore the message and the call will be routed to an advisor. WebThis is a small network termination point. If you’ve got one of these, try these checks. If you have Full Fibre broadband you'll probably have an Optical Network Terminator (ONT) box in your property. This may look like those shown below , or something similar. The box is around 13cm x 11cm x 2.5cm in size. mystic island kratom credit card
BT Faults Report and Track your BT Problems BT - BT Broadband
WebThe call centre opening hours are: Monday to Friday: 8am to 9pm. Weekends & Bank Holidays: 8am to 8pm. For bill payments and balance checks, you should use the 24/7 automated phone line on 0800 443 311 . If you want to contact BT Business broadband customer service, you should call 0800 800 152, Monday to Friday between 8am-6pm. WebBT landline help for help managing your account. Learn more about calling features and security as well as getting support with any issues. WebOct 13, 2024 · You’re best off Reporting a fault to the FTTP Team as they can raise a fault that would go out to an FTTP Skilled Engineer that would carry a CSP. The link Pippin provided is really for Network Damage only, i.e. cab doors open, telephone pole that got into a fight with a car, etc. All they’ll do is report either a DRO or DRU Job which will ... the standard vision plan